Sophie Hardy
Lead Planned Investment Manager
McLellan House, Forest Hill
Major improvement works are planned for McLellan House as part of the 2026/27 Q1 Major Works programme.
These improvements are designed to enhance the appearance, security, and long-term condition of the buildings while improving residents' homes and communal areas. Below is an overview of the planned works.
We're pleased to let residents know that improvement works at McLellan House are due to begin on 26 October 2026 and are expected to be completed by January/February 2027.
These works are part of our ongoing investment programme to improve the condition, appearance and energy efficiency of your home while preserving the character of the building.
What work will be taking place?
Our contractor will be carrying out a range of improvements, including:
- Replacing existing single-glazed timber windows with new double-glazed uPVC windows designed to closely match the existing appearance. As the building is located within a conservation area, the new windows will have a wood-effect brown finish to maintain the character of the property.
- Replacing rear patio doors where required.
- Replacing the communal entrance door with a new timber door to match the existing design.
- Disconnecting and reconnecting the door entry system while the entrance door is replaced.
What are the benefits?
These improvements will help to:
- Improve energy efficiency and reduce heat loss.
- Increase comfort by reducing draughts.
- Improve the security and reliability of windows and entrance doors.
- Reduce future maintenance requirements.
- Preserve the appearance of the building while providing modern, durable materials.
What to expect
To complete the works safely, our contractor will need access to residents' homes to replace windows and patio doors. Appointments will be arranged in advance, and we'll provide plenty of notice before work begins.
Project Team
Annet Nanyombi
Planned Investment Manager
Our Partner
United Infrastructure
The 20-year partnership with United Infrastructure provides stability, building strong relationships across management, site teams, and subcontractors, benefiting all stakeholders.
Dan Anderson
Site Manager
Dan began his career with United Infrastructure through the company's training programme. Dan joined UI 3 years ago as a supervisor for our typical trade works. Since then, he has completed a number of industry accredited training courses to earn promotion to site manager. This has included completing a number of projects within the Clarion programme.
Ludmila Procopii
Resident Liaison Officer
Ludmila is an experienced UI RLO and has been in this role for around 2 years. In this time, Ludmila has completed a number of Clarion refurbishment projects in both the Bromley and Merton regions. Ludmila is very visible and takes pride in engaging and informing residents to make works flow smoothly and efficiently.
Get in touch
If you have any questions or would like support regarding the major works, please don’t hesitate to get in touch, by choosing one of the options below.